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What an agency needs before website design starts

Before website design, establish the agency's name, audience, offer and required brand materials. That does not mean every project needs a separate branding engagement.

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You can start planning a better agency website without commissioning a separate branding project. First gather the materials you're already allowed to use: the business name, logos, colors, photographs and relevant carrier requirements.

Then identify what is actually missing. An unclear service description needs a decision; an absent team photograph needs an owner. Neither problem is solved by collecting more abstract brand adjectives.

Collect what already exists

Gather approved logos, colors, photography and any carrier requirements that apply. Confirm which materials may be used and who approves the website. An agency operating under a carrier brand may have constraints that are different from an independent business.

Resolve unclear information early

Write down the offices, service area, coverage categories and primary contact path. These facts shape navigation and content. If the agency is changing its name or positioning, resolve those decisions before designing pages that depend on them.

Use references with a purpose

Identify what you like about a reference: typography, image scale, navigation or how the work is presented. A reference should guide a design decision, not become a collection of unrelated styles to imitate.

Real office and team imagery can help when available and approved. If it is not available, a clear layout and accurate content are preferable to invented people or locations.

Put the sequence in the scope

Our website process begins with a strategy call and the Website Design Questionnaire. Design approval comes before the Technical Questionnaire and development.

A website scope conversation can establish which materials are ready and which need an owner before design starts.

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